FAQ's

How important is the thread count?

The higher the thread count, the softer the material feels and this will highly extends its life. If you are looking for the softest, most durable sheet set, the higher thread counts will be best for you.

How do I care for my linens?

There are specific care instructions in some of the special fabrics in its product pages. Please read the product care instructions before placing your order.

Generally, our products were manufactured with easy care in mind. Machine wash in cold water with similar colors. Do not bleach colors and /or prints. Tumble dry on medium heat, remove promptly from dryer. No ironing necessary. Wash before use.

What forms of payment do you accept?

We accept major credit cards including Visa, MasterCard®, American Express and Discovery. We also accept payments thru Paypal. Unfortunately, we do not accept Checks or Money Orders.

What shipping methods do you use?

We ship our products with the fastest, safest and most reliable method via UPS, Federal Express (FedEx) and United States Postal Service (USPS). Usually, it takes 7-14 days upon placing your order to arrive at your doorstep. For more information about our shipping policies, pricing and others, please see our Shipping Policy page.

Do you ship outside United States?

Yes. We ship internationally. We will provide you the information thru email about additional charges for abroad. Please make sure to include the Zip Code of your country when you place your order. All appropriate duty, customs charges and taxes will be applied.

Do you charge sales tax?

We charge 6% sales tax for purchases addressed within the State of Maryland. Orders addressed outside the State of Maryland do not incur sales tax.

How will I know if you have received my order?

After you have submitted an order successfully, you will receive a confirmation via email that will read back to you what you ordered, the payment method used, delivery, your order number and any other helpful information for your records.

What is your return policy?

All of our products have a 100% manufacturer warranty against defects and workmanship and returns are handled directly by the manufacturer. Please read our full return policy on Returns Policy page.